An integration into WU+
A global leader in cross-border, cross-currency money movement and payments, Western Union has integrated Mambu's solution into their next-gen, real-time, multi-currency digital wallet and banking platform.
Western Union connects millions of consumers to their families and loved ones, as well as to the world economy, across more than 200 countries and territories and in over 130 currencies.
The company has a truly diversified omni-channel offering, bridging the digital and physical worlds with a global retail agent network consisting of hundreds of thousands of locations, combined with one of the largest cross-border, person-to-person digital global networks, reaching billions of bank accounts, as well as millions of digital wallets and cards.
The challenge
Western Union recognised the benefit of having full control to deploy new banking products and services that would be easy to configure and integrate with external applications. By developing a native mobile app, customers would have a single place to create new accounts in minutes by selecting a subscription model to start saving and spending instantly.
WU+, the new digital banking offering, would help Western Union transform the transactional relationships it has with customers, into closer customer-centric connections.
The solution
Built on Mambu's core banking engine, WU+ brings together a range of features that make it easy to move money, manage cards and view transactions. This has enabled Western Union to extend the relationship with its customers, and create new banking experiences.
As the industry reaches a tipping point for cloud adoption, large financial institutions have embraced the global trend of moving to cloud-native, nimble tech stacks. Western Union adopted this approach because they recognised the need to engage customers with innovative digital products.
- launched
- months to go live
- live countries in Europe, US and Brazil
“Our ambition is to provide market-leading financial solutions to our customers. By partnering with Mambu we have built our digital banking products and services starting in Europe with Germany and Romania. The Mambu and Western Union team have come together in a truly collaborative partnership accelerating our financial service ambitions, while building a product that can scale and is cloud agnostic.”
- Chief Data & Innovation Officer, Western Union
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